FAQ

Frequently Asked Mobile Marketing Questions


What is text messaging?

SMS (Short Messaging Service) also known as text messaging allows short text messages (160 characters) to be received and displayed on mobile phones.


What is a shortcode?

A shortcode is a 5 or 6 digit number used to send and receive SMS and MMS messages.  Shortcodes are approved and monitored by cellular providers in an attempt to prevent phone spam.


What is a keyword?

Keywords are used to allow people to opt-in to receive the messages that you send or allow consumers to take an action.  See examples of keywords below:

Sign up for our Text Club!

Text:  Connective   To: 71813

Vote for your favorite team!

Text: Colts or Patriots to 71813

What is voice messaging?

Voice messaging allows you to deliver a message either recorded by yourself or via our advanced text to speech technologies.  This service allows you to broadcast a personal message without being limited by characters or length of message.


How much will it cost?

Text messaging and voice messaging are both very cost effective ways to reach your customers. Costs are dependent on the services that you elect to use.  Pricing information can be found on our services page.  We also offer customized packages and volume discounts in order to meet the needs of our clients.


Have other questions?  Contact us today:  info@connectivemobile.com or 1-877-250-5277